TERMS & CONDITIONS
By booking a service with Empress Secret™, you agree to the following terms and conditions:
Waiver of Liability
By receiving eyelash extension services at Empress Secret™, you acknowledge and accept the inherent risks associated with the application and removal of synthetic lash extensions. These risks may include, but are not limited to:
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Eye irritation or discomfort
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Eye pain or allergic reaction
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In rare cases, damage requiring medical attention
While our trained professionals use proper techniques and high-quality materials, you agree that Empress Secret™ and its team are not liable for any complications or reactions related to your service or the products used.
You also agree to hold harmless Empress Secret™, its owners, and employees from any claims, damages, or legal actions that may arise as a result of your procedure or purchase of any retail products.
Photography Release
By receiving services, you grant Empress Secret™ permission to take and use photographs of your eyes, lashes, or face (before and after the procedure) for:
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Marketing & promotional materials
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Website and social media content
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Training and educational purposes
These images may be retouched as needed. You also agree to the use of any feedback or comments you provide.
Aftercare Agreement
Proper care is essential for lash retention and eye safety. By booking an appointment, you agree to follow the aftercare instructions provided by your lash professional.
You understand and accept that:
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Oil-based products can weaken the lash adhesive
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Excessive steam or heat may cause lashes to fall out prematurely
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Waterproof mascara and lash curlers should not be used
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Picking, pulling, or rubbing lash extensions can cause damage
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Lash removal must be done professionally — never at home
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If irritation occurs, you will contact your lash artist immediately for assessment or removal
Failure to follow these guidelines may lead to lash loss, eye irritation, or the need for additional services at your own expense.