PRIVACY POLICY
At Empress’s Secret, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, contact us, or use our online booking services.
Information We Collect
When you book an appointment, contact us, or interact with our website, we may collect personal information such as your name, email address, phone number, appointment details, service preferences, payment or billing information necessary to process transactions, and login credentials if you create an account.
How We Use Your Information
We use your information to confirm and manage appointments, process bookings and payments, communicate with you about your appointments or requests, provide customer support, improve your experience on our website, and send service-related updates or promotional messages when you have opted in to receive them.
We do not sell or rent your personal information to third parties.
Cookies and Website Usage
Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, analyze site usage, and improve website performance and functionality.
You may disable cookies through your browser settings, but some parts of the website may not function properly as a result.
Payment and Third-Party Services
We may use third-party booking, website, and payment-processing platforms to provide our services. These third parties may collect, process, and store data according to their own privacy and security practices.
We encourage you to review the privacy policies of any third-party platforms used in connection with our services.
Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, misuse, or loss.
However, no online transmission or storage system can be guaranteed to be completely secure, and we cannot guarantee absolute security.
Children’s Privacy
Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.
Access, Updates, and Deletion Requests
You may request access to the personal information we hold about you, ask us to correct inaccurate information, or request deletion of your information where applicable.
If you would like to update your information, delete your account, or unsubscribe from marketing emails, please contact us directly.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, you may contact us at:
Empress’s Secret
info@empress-secret.com
+1 (954) 706-1010